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<\/span><\/b><\/p>\n Na odstoupen\u00ed od smlouvy a vr\u00e1cen\u00ed zbo\u017e\u00ed m\u00e1te ze z\u00e1kona 14 dn\u00ed ode dne, kdy jste si zbo\u017e\u00ed p\u0159evzali. Pokud chcete odstoupit od smlouvy (vr\u00e1tit zbo\u017e\u00ed), napi\u0161te n\u00e1m na customerservice@annahora.com<\/span><\/a>, odpov\u00edme co nejd\u0159\u00edve s dal\u0161\u00edmi instrukcemi.<\/p>\n Zbo\u017e\u00ed spolu s\u00a0vypln\u011bn\u00fdm formul\u00e1\u0159em pro odstoupen\u00ed od smlouvy vrac\u00edte ne adresu Anna Hora s.r.o., Jinonick\u00e1 804\/80, 158 00, Praha 5.\u00a0<\/span><\/p>\n Jak postupovat:<\/p>\n Abychom mohli zbo\u017e\u00ed p\u0159ijmout zp\u011bt, nesm\u00ed b\u00fdt pou\u017e\u00edvan\u00e9, po\u0161kozen\u00e9, nebo u\u0161pin\u011bn\u00e9. Mus\u00ed b\u00fdt v\u010detn\u011b v\u0161ech p\u016fvodn\u00edch visa\u010dek a etiket. K produktu mus\u00ed b\u00fdt p\u0159ilo\u017een\u00fd vypln\u011bn\u00fd formul\u00e1\u0159 pro odstoupen\u00ed od smlouvy.<\/p>\n Zbo\u017e\u00ed, kter\u00e9 vrac\u00edte, pe\u010dliv\u011b zabalte do krabice, ve kter\u00e9m jste ho p\u0159ijali, je-li to mo\u017en\u00e9. V p\u0159\u00edpad\u011b po\u0161kozen\u00ed p\u016fvodn\u00ed krabice pou\u017eijte pros\u00edm obdobn\u00fd obalov\u00fd materi\u00e1l. Krabici zalepte tak, aby bylo zaji\u0161t\u011bn\u00e9 bezpe\u010dn\u00e9 doru\u010den\u00ed na n\u00e1\u0161 sklad.<\/p>\n Z\u00e1silku p\u0159edejte dopravci dle instrukc\u00ed od customerservice@annahora.com<\/span><\/a>.<\/p>\n Cenu zbo\u017e\u00ed v\u010detn\u011b n\u00e1klad\u016f spojen\u00fdch s\u00a0balen\u00edm a doru\u010den\u00edm zbo\u017e\u00ed v\u00e1m vr\u00e1t\u00edme nejpozd\u011bji do 14 dn\u016f ode dne, kdy se k\u00a0n\u00e1m zbo\u017e\u00ed spolu s\u00a0vypln\u011bn\u00fdm formul\u00e1\u0159em pro odstoupen\u00ed od smlouvy vr\u00e1t\u00ed zp\u011bt, a to na bankovn\u00ed \u00fa\u010det, kter\u00fd uvedete v\u00a0tomto formul\u00e1\u0159i.\u00a0<\/span><\/p>\n Pokud nab\u00edz\u00edme v\u00edce zp\u016fsob\u016f dopravy, vrac\u00edme v\u00e1m n\u00e1klady na dod\u00e1n\u00ed zbo\u017e\u00ed ve v\u00fd\u0161i toho nejlevn\u011bj\u0161\u00edho zp\u016fsobu dopravy. N\u00e1klady spojen\u00e9 s\u00a0vr\u00e1cen\u00edm zbo\u017e\u00ed nesete sami.<\/b><\/p>\n <\/span><\/b><\/p>\n Mrz\u00ed n\u00e1s, jestli n\u011bco nen\u00ed v \u00fapln\u00e9m po\u0159\u00e1dku. Pros\u00edm, ozv\u011bte se n\u00e1m na customerservice@annahora.com<\/span><\/a>. Spole\u010dn\u011b v\u0161e vy\u0159e\u0161\u00edme a domluv\u00edme se na dal\u0161\u00edm postupu.\u00a0<\/span><\/p>\n Zbo\u017e\u00ed m\u016f\u017eete reklamovat v\u00a0z\u00e1konn\u00e9 z\u00e1ru\u010dn\u00ed dob\u011b 24 m\u011bs\u00edc\u016f ode dne, kdy jste si zbo\u017e\u00ed p\u0159evzali. Reklamaci vy\u0159\u00edd\u00edme do 30 dn\u016f ode dne, kdy n\u00e1m doru\u010d\u00edte reklamovan\u00e9 zbo\u017e\u00ed; o v\u00fdsledku reklamace v\u00e1s budeme informovat.\u00a0<\/span><\/p>\n V p\u0159\u00edpad\u011b odstraniteln\u00e9 vady zbo\u017e\u00ed oprav\u00edme. Pokud by oprava nebyla mo\u017en\u00e1, m\u016f\u017eeme v\u00e1m - podle druhu vady - poskytnout slevu z\u00a0ceny zbo\u017e\u00ed, zbo\u017e\u00ed v\u00e1m vym\u011bnit nebo v\u00e1m umo\u017enit od smlouvy odstoupit a vr\u00e1tit v\u00e1m cenu zbo\u017e\u00ed. Zbo\u017e\u00ed n\u00e1m pros\u00edm za\u0161lete \u010dist\u00e9.<\/p>\n Zbo\u017e\u00ed spolu s kopi\u00ed faktury a vypln\u011bn\u00fdm reklama\u010dn\u00edm formul\u00e1\u0159em, kter\u00fd je k dispozici zde<\/a>, pros\u00edm za\u0161lete na adresu Anna Hora s.r.o., Jinonick\u00e1 804\/80, 158 00, Praha 5.<\/p>\n\n
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Reklamace zbo\u017e\u00ed\u00a0<\/span><\/b><\/h4>\n